We’re Hiring a Network Optimization Engineer!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

The Role: Sensus is seeking Network Optimization Engineer for the purposes of customer RF Network Optimization, performing MS SQL and Cloud database data mining, data analysis, compiling reports and assisting with resolving technical problems within the Sensus RF network. You will provide the technical support & leadership in helping utilities and municipalities deploy wireless metering infrastructure and meters.

Essential Duties/Principal Responsibilities:

• Provide operational support to Network Optimization Manager, Managed Services resources, and customers

• Develops reports and/or dashboards for customer service level agreement (SLA) analytics.

• Conducts in depth data base monitoring and analysis for Sensus Regional Network Interface data streams

• Develops data integrations between multiple internal data sources.

• Support system integration & analysis for the Sensus FlexNet System

• Provide support on a complex system by troubleshooting system configuration, hardware, firmware, and software issues

• Monitor system hardware and software for proper delivery of data for customer operations

• Provide feedback to design and development engineering for product improvement

• You will be responsible for delivering a system solution that is optimized, reliable, and flexible that provides advanced measurement, data collection, analysis and control capabilities and helps our customers improve operational efficiency while reducing their environmental impacts

• Compiling and delivering monthly SLA reports to customers

• Participation in Xylem Watermark volunteer activities

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• Associate’s degree or Bachelor's degree in Engineering or Computer Sciences; or equivalent experience is required. New graduates are welcome to apply

• Experience in the utility or telecommunications considered a plus

• 3+ years of experience with Python or similar scripting language

• 3+ years of experience with MSSQL and/or NoSQL databases

• Experience with Power BI or other UI/dashboard tools considered a plus

• Experience with Apache Superset considered a plus

• Basic understanding of REST APIs

• Basic understanding of networking concepts (ping, ssh, telnet, ftp, traceroute, etc.)

• Understanding of RF communications, transmissions, and theory considered a plus

• Must be a quick learner with a technical background

• Ability to work independently with little direction and also be a team player

• Self-directed, excellent analytical and troubleshooting skills

• Effective communication and interpersonal skills, including well-developed listening skills, with the ability to communicate effectively with technical and non-technical teams

• Familiarity with Atlassian products considered a plus

• ITIL certifications a plus

• Willing to travel up to 25% at times

We Offer You More Than Just “A Job”

• Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.

• Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.

• Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.

• Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, Working Parents Networks and Non-Native English Speakers and Allies.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world’s water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.